Who am I?

Hi, I’m Heather!

I began my career as a newspaper journalist before pivoting into the world of technical writing. I’ve since had the opportunity to work on all kinds of technical content, from quick-start guides and documentation to eLearning courses and certifications.

I’m especially passionate about accessibility and I love taking complex information and making it easy for anyone to understand. Helping learners grasp new concepts in a clear and engaging way is what truly drives me.